Skillo Tech - Case study - Secure Case-Management Portal for Arbitration and Mediation

The Client

The client is a well-established bilateral chamber of commerce, which brings together companies from a wide range of industries, including manufacturers, service providers, importers, exporters, and both large international enterprises and small and medium-sized businesses. Its mission is to promote and support long-term economic and commercial cooperation while representing the interests of its members.

The Project

The organization required a secure, private digital space for arbitration case details and documents. This setup aimed to keep information confidential, make case management easier, and cut down on administrative and paperwork.

We developed a custom secure web portal with two components:

• A read-only user section for the claimant and respondent.

• A full administrative panel for the Client’s staff to manage cases, documents, and communication.

Key Challenges

High-level of security and confidentiality

Strict access control and activity logging

Centralized case data and document management

A clean, intuitive user experience

Our Solution

Secure Read-only User Portal

Users can log in using a unique password and case number. The system checks the data automatically and only allows access to specific cases in read-only mode.

Extensive Administrative Panel

Specialized administrative interface for managing arbitration cases. The functionalities include add new and edit existing cases, upload, edit or delete documents, manage hearings, give to respective parties.

Data Structure and Admin Form

Access to cases details - case number, information for the parties - claimant and respondent, arbitration panel, case decision (descriptive text + option to attach a document).

Automatic Emails

When a new case is created the claimant and respondent receive automatically case number, personal password, link to login page.

Read-only Mode

After a successful login, the parties can see in read-only mode with no editing options the general case information, party details, lawyers, experts, documents, hearings, protocols.